Freshsales is a cloud-based customer relationship management (CRM) tool made for sales teams. It’s one part of a larger suite of tools called Freshworks, which all integrate seamlessly. The highly functional forever-free plan and affordable paid plans are just one reason why Freshsales is a great option for small to midsized businesses. Its AI-powered contact and deal scoring features, customization and built-in phone features set Freshsales apart from its competitors.

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